An amazing team that made the process…
An amazing team that made the process extremely easy! I love the products and really added another level of safety and comfort to my home.
Jay was awesome
Jay was awesome! Very knowledgeable, kind, thorough, and impeccable. Love the technology as it's easy to figure out. I would definitely recommend Vivint.
Michael did a great job
Michael did a great job. He was very thorough in looking for the correct locations for everything before he started the job
The installation technician was professional and easy to work with.…
The installation technician was professional and easy to work with.
However, Vivint the Company I'm disappointed in for withdrawing $107.00 from my checking account on September 04, 2026 without my consent or agreement. I'm waiting for my refund back into my checking account.
Technician was prompt and informative
Technician was prompt and informative
Gregory Barnes
Sep 10, 2026
I like the product.I like the 1 day…
I like the product.I like the 1 day service installing.The system works good.Vivint staff friendly and high energy.I was slight misled by 2 bills.
Great products,simple to use
Great products,simple to use. 10/10.
Kioka Henderson
Sep 9, 2026
Brandon and Able our sales reps were…
Brandon and Able our sales reps were sooo awesome. They explained the process and the product thoroughly. Im impressed
Eleanor Faulk
Sep 9, 2026
Awesome service
Awesome service
Susie Langley
Sep 8, 2026
It’s a good to have a camera that I can…
It’s a good to have a camera that I can look all around my home you feel most safer but just a little pricey, but I guess it worth it. We all need it can’t quite afford it, but we gonna try it and the young man’s was very respectable, kind and friendly.
They are good with what they do
They are good with what they do
Shanta Moreland
Sep 8, 2026
Kory & Moe
Kory was amazing and Moe came through with the installation. Moe is one of the kindest and sweetest professionals I've ever met!
Emmitt EDWARDS
Sep 7, 2026
I’m enjoying the fact that I have…
I’m enjoying the fact that I have Andrew’s contact information in case of any issues.
Everyone I’ve encountered has been very friendly and professional
Michael Mcfarland
Sep 7, 2026
Installer went over all the options of…
Installer went over all the options of the system. Cameras are crisp and clear. System is easy to use.
Rafaela McEachin
Sep 6, 2026
The technician The technician, Jyles, was kind, understanding, and very attentive; he explained everything to me about the entire system. He deserves 5 stars for his productivity.
The technician, Jyles, was kind, understanding, and very attentive; he explained everything to me about the entire system. He deserves 5 stars for his productivity .
Julie Simmons
Sep 5, 2026
The transition was convient and fast
The transition was convient and fast. The technicians we're professional and courteous.Everything was explained in great detail.Absolutely recommend this company for your security needs.
I loved the service
I loved the service, the tech was courteous, friendly and always willing to answer our questions. Patient with all our inquiries.
Really appreciate the Vivint service from the customer service team all the way to the tech. Really professional. Strongly recommend.
Regards
Cara Richardson
Sep 3, 2026
The representative was very…
The representative was very knowledgeable and the service is very convenient to work
Vinita Jackson
Sep 2, 2026
Nice products good customer service!
Nice products good customer service!
Service and staff were great
Service and staff were great
Lori Brummitt
Sep 2, 2026
Very professional
Very professional
Aderinola Aiyeola
Sep 2, 2026
Real israel our installer was…
Real israel our installer was knowledgeable kind polite he did an excellent job installing my panel exactly where I wanted it to be. I was a little picky and he was patient with me. I have recommended this to everybody in my community, but not only have. I that I recommend israel to do the installation!
Dexter Patterson
Sep 2, 2026
The service man
The service man, very professional and knowledgeable.
It was very hard getting started
It was very hard getting started. What I was quoted in the saled pitch is not what i received and it was soooo hard to get my card uploaded. Havent heard from anyone to walk me through the process of everything so some things are still unclear. Service tech was AMAZING
The tech was very nice and personable.
The tech was very nice and personable.
Kenneth Merritt
Sep 1, 2026
The technician that came to my home was…
The technician that came to my home was excellent and I had an opportunity to talk with Customer Service very very pleased With the way I was handled and taken care of unlike my previous Company. I use ADT.
Staff was excellent and informative
Staff was excellent and informative
Lucinda smith
Aug 31, 2026
I love this system
I love this system
Jasmin Gibson
Aug 31, 2026
Very good service and friendly people
Very good service and friendly people
Crew was very nice
Crew was very nice ! But I don’t recommend viviant . I have no access to cameras from phone cameras always rerouting.
Penny Phelps
Aug 27, 2026
Friendly and knowledgeable
Friendly, professional and knowledgeable
TERRY WRIGHT
Aug 25, 2026
Vivint Security System Installation
Vivint technician Exceptional Security System Installation
I am writing to formally express my sincere appreciation for the outstanding service provided by Vivint Company and Technicians Garrett Thompson and Alex Wise during the recent installation and upgrading of our family’s security system on August 19th 2026.
As an executive, I evaluate service providers through a lens of reliability, technical execution, and operational efficiency. The Vivint Technician exceeded expectations across every metric. The installation was executed with seamless precision, minimal disruption to our household, and absolute attention to detail—from the optimal placement of hardware to the thorough configuration of our monitoring systems.
What stands out most is the high standard of professionalism and support. Garrett and Alex took the time to walk us through the system's architecture and user interface, ensuring complete clarity and peace of mind for my family.
It is rare to find a partner that delivers both top-tier technical capability and an exceptional customer experience. I offer my strongest recommendation for their services and look forward to our continued partnership. Well done guys!
Linda Massie
Aug 25, 2026
The installer was very knowledgeable…
The installer was very knowledgeable about the product. Did a great job.
Wanda McCloud
Aug 25, 2026
Professional experience!
Professional experience!
Porita Smith
Aug 25, 2026
Wonderful staff that explained every…
Wonderful staff that explained every device and how to use.
Very satisfied
I loved the service and the tech guy was so good
Great experience and quality equipment…
Great experience and quality equipment and professional person by the name Jay who installed my alarm.
Teressa f Echols
Aug 23, 2026
It was a great experience
It was a great experience. The Cell person was very very professional. I would enjoy talking with him.
Angela Robinson
Aug 21, 2026
BEST
Friendly, personable and professional!
Outstanding Service
Great, fast and friendly service
Caleb is very knowledgeable and as he…
Caleb is very knowledgeable and as he explained equipment, I was able to make an informed decision. Very satisfied.
Chris Hubbard
Aug 18, 2026
Good sales and good install crew
Good sales and good install crew. They don't try to sale you a bunch of stuff that you don't need.
BRENDA WILBUR
Aug 18, 2026
I’m satisfied
I’m satisfied
Derrick Smith
Aug 18, 2026
So far the experience with Vivint has been surprisingly good.
So far, the experience with Vivint has been surprisingly good.
Professional techs and sales guy
Professional techs and sales guy
Service from start to finish was…
Service from start to finish was amazing...from my initial call to purchase my system to installation, everything was quick & easy. Danny, the replacement who installed the system was very efficient & walked me thru how to use it. Would definitely refer Vivint.
The system is super easy to use and…
The system is super easy to use and makes us feel more safe and secure, at home and away.
Great Service
On 7/30/26 Adam came knocking on my door. I don’t normally answer my door but for some reason I did that day. He was so professional, friendly and well spoken that I had to listen to him. He convinced me to change from ADT and so far I have not regretted it.
Looking forward to continued exceptional service!
