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EMERGENCY NECKLACE

Complimentary emergency button for elderly 75+

Stay independent and secure with Vivint alert security. One press connects you to 24/7 monitoring specialists, ready to dispatch help when needed. And as part of our commitment to senior safety, we offer a complimentary panic pendant with new alert security system installations for customers 75+—one per household, automatically included. No charge, only peace of mind.

emergency pendant

Help at the press of a button

  • Ready to assist

    Hold the button to instantly alert our monitoring team with silent alarm mode.

  • Reliable connection

    The pendant stays linked to your panel from up to 300 feet away.

  • Comfort and convenience

    Wear it your way—with a wristband, lanyard, belt clip, or wall mount.

Seniors can rely on Vivint safety services and alert devices

Person pressing button on the emergency pendant bracelet.

Emergency Pendant

We’re here when you need us most.

  • Wear it as a bracelet or necklace to keep help within reach.

  • Press the button if a fall or emergency occurs.

  • Connect instantly to our award-winning support team for assistance.

24/7 monitoring and support specialist working.

24/7 Monitoring and Support

At home or on the go you always have support.

  • Award-winning support specialists are available around the clock.

  • Receive notification on your panel and phone if an alarm is triggered.

  • We’ll contact first responders and designated family members.

  • Reach our support team through the security panel’s 2-way talk feature.

Indoor Camera on coffee table

Indoor Camera

You’re never alone with the Vivint Indoor Camera.

  • Stay connected to loved ones with video and 2-way talk.

  • Family members can reach you right through the camera using their mobile phone.

  • Contact those closest to you with the touch of a button from the comfort of home.

  • If you’re away, connect to home and loved ones using your smart phone and the camera.

VIVINT ALERT DEVICES + AUTOMATION

A smarter way to stay independent

Let Vivint handle the details so you can focus on what matters.

  • Smart Locks: You don’t have to answer the door—family, friends, and caregivers can let themselves in with their own unique access codes.

  • Home Automation: Adjust lights, temperature, and locks without getting up and risking a fall using the Vivint app or voice commands.

  • Security Cameras: Keep an eye on home whether you’re in bed resting for the night or away visiting family with live streaming video on your phone.

ALERT SYSTEM

Personalized for your lifestyle

Your home and health are unique—your system should be too. A Vivint expert will help you design a senior alert system tailored to your needs, ensuring you stay safe, healthy, and independent. We’ll handle the setup with professional installation, walk you through how everything works, and provide ongoing support whenever you need it.

WHAT OUR CUSTOMERS HAVE TO SAY

Real Vivint home security
system reviews

Jacque M 

I recently purchased a Vivint system for my elderly mother who has Alzheimer's. I love the system! I've never owned a security system before. Both the salesman and the installation tech were wonderful in taking time to explain everything. The peace of mind in being able to monitor my mother in her home is invaluable, and it will allow her to remain independent at home longer. I would highly recommend Vivint!

John

We have been very pleased with our equipment and the service we have received. In addition to the outside cameras to show us the yard, driveway, deliveries, my wife has a "panic button" she wears around her neck in case of a fall or medical emergency. She has accidentally set it off a few times while getting used to it. We get a call from Vivint checking on her before we can get across the room to turn the alarm off!! Excellent!

Greta B.

Vivint is absolutely the most amazing technology on the market when it comes to both cameras and smarthome security features. The fact that my mother (who is elderly and not tech savvy by any means) can use the smarthub with ease and speak through both entry points without having to come to either door at her age is incredible.

Independent
senior living

The Coombs family gave the gift of a Vivint alert system to a senior loved one so she could
continue to live independently and safely—giving everyone in the family peace of mind.

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We Make It Easy

Getting started is simple

  1. Give us a call to learn more about Vivint and the benefits of senior alert systems.
  2. Work with a home specialist to customize your system and get a free quote.
  3. You don’t have to lift a finger—we’ll professionally install everything for you.

Call 844.481.8630 now to get a free quote

Give us a call or fill out the form to customize a senior alert system today that supports your independence.

By clicking "Start Your Quote", you agree by electronic signature to:
1. The Electronic Disclosure Consent;
2. Receive recurring marketing communications from Vivint at the telephone number and email address you provide on this form, including autodialed calls, texts and prerecorded, artificial, or AI voice messages (consent not required to make a purchase; reply “STOP” to opt-out of texts or “HELP” for help); and
3. Vivint's Terms of Service and Privacy Policy.

Customer reviews

Real customer reviews tell the true Vivint story.

GLENDA

Aug 31, 2026

VERY GOOD JOB!! 😆

I’m very happy with my smart thermostat and doorbell with camera. Thank you very much for your service!!!

Jerson P Romero

Aug 31, 2026

Technician was excellent and very knowledgeable.

I really like the spotlight and clear images of the new equipments.

Shorty

Aug 31, 2026

They gentlemen from your door knocker…

They gentlemen from your door knocker Parker to installer Kevin there very nice and respectful and they made sure we were happy !! Excellent customer service!! Thank you!

Tracy Shelley

Aug 31, 2026

The sales rep was excellent

The sales rep was excellent. He was not very pushy (for door to door salesmen), and was very informative in helping us pick the products we actually needed. My only complaint is that It was a long prosses. They were insistent on doing the install the same day which had us waiting all day and part of the night for the technician to show up. our installation ran passed 11pm at night once he finally showed up.

SHANICE BAILEY

Aug 31, 2026

Very friendly and professional

Very friendly and professional

MARIA HERNANDEZY and FERNANDA

Aug 31, 2026

Outstanding!

Vivint ad there employees are outstanding! The technician that installed my product was extremely kind! He was professional and careful. I would definitely recommend Vivint to friends and family.

Bobby Bryson

Aug 31, 2026

The presentation was great and so was…

The presentation was great and so was the presenters

Alexandria Menzie

Aug 31, 2026

Not happy

The sales rep Josh made my experience awesome but after Josh i was unsatisfied and unhappy with giving techs. So i cancelled

Jasmin Gibson

Aug 31, 2026

Very good service and friendly people

Very good service and friendly people

Customer

Aug 31, 2026

Nick and Chris were great

Nick and Chris were great, I just wish they were not there so late on a week day night.

Elvenord Vertus

Aug 31, 2026

I like vivint so far becuase it is easy…

I like vivint so far becuase it is easy to deal with the software. The team was nice and knowlegeable. However, customers need to know that there are 1 front door camera, 3 door sensors, 1 thermostart and a motion sensor. You have to purchase the rest of the equipment.

Bethaney Heier

Aug 31, 2026

They were fast

They were fast

Milagros

Aug 31, 2026

Crew was very nice

Crew was very nice ! But I don’t recommend viviant . I have no access to cameras from phone cameras always rerouting.

RICHARD Howdeshell

Aug 31, 2026

Polite salesman quality installer

Polite salesman quality installer

Cesar Blanco

Aug 31, 2026

All's well that ends well

All's well that ends well. So far so good. Installer did a good job.

Timbo

Aug 31, 2026

Great company!

It was a very seamless and professional experience from the first call to inquire about the system all the way through the installation. This is very rare today. I explained what I needed and they delivered. They did not try to oversell me anything that I did not need.

Cashun Sykes

Aug 31, 2026

I’m in love with my service

I’m in love with my service

James Outlaw

Aug 31, 2026

Your s great sales representativealesman were very understanding…

Your salesman were very understanding and knowledge for other questions that I needed to ask.

Tanya Barker

Aug 31, 2026

amazing fast service

amazing fast service

Joana Castillo

Aug 31, 2026

The technician arrived promptly and…

The technician arrived promptly and completed the installation very efficiently. They were extremely professional and took the time to explain the system features thoroughly, ensuring I knew exactly how everything worked before they left. Excellent service!

Kathy Armstrong

Aug 31, 2026

Well mannered and explained everything…

Well mannered and explained everything so I can understand. Technician was very efficient and courteous. Set everything up exactly as we need it. Works great.

Angela Gordon-Simpson

Aug 31, 2026

Installment was great

Installment was great. I had technical issues w/the app. It was not responding.

Daryelle Anthony

Aug 31, 2026

Great

Very nice and do a wonderful job with installing all equipment...And clean up after done.

James Washington

Aug 30, 2026

Great Service and Experience

Your professional technician that took the time and patience to install our new system. We are definitely satisfied with our new security system.

David

Aug 30, 2026

From the sales presentation to the…

From the sales presentation to the technicians install it was a very comfortable experience, with the end result of knowing and feeling secure. Money well spent

MARIA LOPEZ

Aug 30, 2026

The customer care rep that assisted in…

The customer care rep that assisted in getting our second thermostat installed as originally instructed we would get if we accepted the offer was very helpful. She showed patience and care when speaking to us. Thank you. Also, the installer that came to do the 2nd thermostat was polite and very knowledgeable. Gave excellent service.

Dorleen

Aug 30, 2026

The Technician made the Vivint…

The Technician made the Vivint experience great.

Todd Hebert

Aug 30, 2026

I had a great salesman

I had a great salesman, he explained everything well,

JEFFREY VANCE

Aug 30, 2026

Great service.....!

Great service.....!

Maggie Mae

Aug 30, 2026

Price and delivery

Price and delivery

Heather Roberts

Aug 30, 2026

Great job

Service guy was very nice, did a great job and was very helpful in picking out the right equipment.

Jim Fishler

Aug 30, 2026

Security

Quick install

John Lucas

Aug 30, 2026

The seller and the installer were both…

The seller and the installer were both very nice guys

Mrs. Hubbell

Aug 30, 2026

Pleased

My experience has been very positive, so far. The staff service tech did a good job putting in the equipment and explaining how to use it. I knew what I wanted installed before he came. I got Vivint because a friend of mine has had it for several years and really likes it.

Ronnie E Knight

Aug 30, 2026

Good Customer Service

Good Customer Service! Thanks to Colin for taking care of us!

JEFFREY HUFF

Aug 30, 2026

Overall it was a pretty good…

Overall it was a pretty good experience. The installer came late in the evening and stayed much later than I preferred. He also didn’t have four of the items to be installed and said he would restock and come back in a couple days. He did come back but still didn’t have a couple items. They never did leave me a yard sign so at this point I’ll just cut my loses on that one. The equipment is working great and I like the system. Install just wanted smooth.

Stephanie Poehling

Aug 30, 2026

Found the process to be easy and…

Found the process to be easy and thorough. I really love the ease of use with the app

Terry Simon

Aug 30, 2026

The technician Kenneth was awesome

The technician Kenneth was awesome. He explained everything to me and showed me how it worked.

Joseph b

Aug 30, 2026

I love it

I love it, definitely recommend

Yvonne Ballard

Aug 30, 2026

My experience with the Techs were very…

My experience with the Techs were very good as far as them answering any questions I had for them and they were very polite.

CaTrena Melvin

Aug 29, 2026

Understanding of service and the…

Understanding of service and the installers patience.

Kathy

Aug 29, 2026

Patrick was fantastic

Patrick was fantastic, helpful and attentive. He connected me with all the right people and made the experience wonderful.

Linda Collier

Aug 29, 2026

Sterling was great and was very helpful

Sterling was great and was very gelpful

Desazari Piper

Aug 29, 2026

Service was fine

Service was fine. Installed quickly and informative tech. The product is defective not even a month after having it installed.

GLORIA NOVAK

Aug 29, 2026

I just had the product installed and…

I just had the product installed and having a problem with canceling the other product. I am not ready to give your product a review.

Susanna Bria

Aug 29, 2026

Very clear

Very clear, explained everything in detail, tech who did the set up was outstanding

Chris Thompson

Aug 29, 2026

knowledge

Very friendly and knowledgeable staff. Very prompt as well.

Vickie

Aug 29, 2026

Santiago who sold me the system was…

Santiago who sold me the system was great. The guys who installed it were great also. It definitely gives me a sense of security having it.

Rated 4 out of 5 based on
66,473 reviews on

Frequently asked senior alert system questions

How do I claim my complimentary Emergency Pendant?

If you're 75 or older, your complimentary Emergency Pendant is automatically included with your new Vivint system—just ask your home expert when you call for your free quote.

Questions? Give us a call at 844.482.6120.

What should I look for in a senior alert system?

The right senior alert system depends on your personal needs and lifestyle. If you plan to age in place, consider a system that includes:

  • A wearable pendant with a call button for immediate assistance
  • A 24/7 emergency monitoring center that can contact first responders
  • A quick, reliable way to notify loved ones in an emergency
  • Additional support for home security concerns, like potential intruders or fire

While smartphones can be helpful, they aren’t always within reach when you need them most. A dedicated senior alert system provides the added security of wearable protection and professional monitoring.

At Vivint, we’re committed to helping seniors live safely and independently. That’s why we offer an unmatched 60-day cancellation period—giving you extra time to get comfortable with your system. Plus, new customers 75+ receive a complimentary Emergency Pendant with your system purchase for added peace of mind.

Learn more about senior alert systems.

How much is a senior alert system?

Senior alert systems typically start at around $19.95 per month, with costs varying based on the services and devices you choose. In some cases, these systems may be tax deductible—consult your accountant to see if you qualify.

As part of our commitment to senior safety, Vivint offers new customers 75+ a complimentary Emergency Pendant with their system, providing an extra layer of protection at no additional cost. 

Read more about what technologies to consider for your senior alert system.

Are senior alert systems covered by insurance or Medicare?

While original Medicare does not cover the cost of a senior alert system, select Medicare Advantage plans do. Speak to a Medicare representative regarding your plan to find what, if any, benefits you have regarding a senior alert system. The same goes for insurance—talk to your provider to learn what, if anything, your policy covers in terms of a senior alert system.

Find out more about senior alert systems and potential financing options.

How does the emergency pendant work?

The Vivint Emergency Pendant is a small alert device you can wear as a necklace, as a bracelet, on your belt, or simply keep close by. If there's ever an emergency or you need assistance, a press of the button will connect you to a member of the Vivint 24-hour monitoring team who will seek assistance from medical first responders and contact your designated family members.

Read more about how an emergency pendant works.

Who should wear an emergency pendant?

If you’re living alone without anyone to assist in case of emergency, wearing an emergency pendant is a smart idea. More specifically, emergency pendants are helpful for seniors:

  • Who’ve experienced a fall or other medical event, such as a stroke
  • Who live alone
  • Who are prone to falls
  • Taking medication that causes side effects that may require medical attention

If there’s any chance you may experience a medical emergency alone or simply want the peace of mind that comes with knowing you have 24/7 assistance, an emergency pendant and senior alert system make sense.

Here's more information about how technology can help seniors.

Why do all seniors need a senior alert system?

Installing a senior alert system is the easiest and safest way for seniors to age in place and maintain independence and quality of life. A senior alert system provides quick access to medical help in an emergency with a monitoring in place to conveniently contact family and friends for you.

Read more about how those advancing in age can maintain independence and remain at home with a senior alert system.

*Offer Terms & Conditions

All offers are subject to availability and may not be available in all states, provinces, or zip codes. Taxes and additional fees may apply.

HomeProtect Offer Terms

Vivint’s standard HomeProtect package includes 1 Vivint Security Hub, 3 Vivint Door & Window Sensors, 1 Vivint Motion Sensor, 1 Vivint Keypad, and 1 Vivint yard sign. The HomeProtect equipment package is regularly priced at $349.99, with professional installation priced at $199 and Vivint system monitoring at $29.99/mo., unless otherwise advertised. Offer for new Vivint customers only.

HomeProtect Pro Offer Terms

The HomeProtect Pro Offer is available to new and existing Vivint customers and requires a minimum $749.99 expenditure on equipment (after discounts), professional installation and execution of a Vivint services agreement. Monthly service fees vary based on the products and services you select. HomeProtect system purchases and reactivations of previously-installed systems are not eligible for this offer.

Financing Options

Financing for equipment purchases is subject to credit approval by one of Vivint’s third-party financing partners. Qualified customers may finance at 0% APR for up to 60 months, with terms varying by offer. Financing requires a separate agreement with the financing partner. Month-to-month service agreements are available when equipment is purchased upfront.

Vivint Systems & Services

System can support multiple cameras, subject to sufficient WiFi speeds. Without a Vivint services plan, product and system functionality is limited (including loss of remote connectivity). Contact a Vivint representative for complete equipment, services, and pricing details. Products and services in Louisiana provided by Vivint Louisiana Commercial Certificate #58280. See Vivint license numbers here. Click here for full terms of service.