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EMERGENCY NECKLACE

Complimentary emergency button for elderly 75+

Stay independent and secure with Vivint alert security. One press connects you to 24/7 monitoring specialists, ready to dispatch help when needed. And as part of our commitment to senior safety, we offer a complimentary panic pendant with new alert security system installations for customers 75+—one per household, automatically included. No charge, only peace of mind.

emergency pendant

Help at the press of a button

  • Ready to assist

    Hold the button to instantly alert our monitoring team with silent alarm mode.

  • Reliable connection

    The pendant stays linked to your panel from up to 300 feet away.

  • Comfort and convenience

    Wear it your way—with a wristband, lanyard, belt clip, or wall mount.

Seniors can rely on Vivint safety services and alert devices

Person pressing button on the emergency pendant bracelet.

Emergency Pendant

We’re here when you need us most.

  • Wear it as a bracelet or necklace to keep help within reach.

  • Press the button if a fall or emergency occurs.

  • Connect instantly to our award-winning support team for assistance.

24/7 monitoring and support specialist working.

24/7 Monitoring and Support

At home or on the go you always have support.

  • Award-winning support specialists are available around the clock.

  • Receive notification on your panel and phone if an alarm is triggered.

  • We’ll contact first responders and designated family members.

  • Reach our support team through the security panel’s 2-way talk feature.

Indoor Camera on coffee table

Indoor Camera

You’re never alone with the Vivint Indoor Camera.

  • Stay connected to loved ones with video and 2-way talk.

  • Family members can reach you right through the camera using their mobile phone.

  • Contact those closest to you with the touch of a button from the comfort of home.

  • If you’re away, connect to home and loved ones using your smart phone and the camera.

VIVINT ALERT DEVICES + AUTOMATION

A smarter way to stay independent

Let Vivint handle the details so you can focus on what matters.

  • Smart Locks: You don’t have to answer the door—family, friends, and caregivers can let themselves in with their own unique access codes.

  • Home Automation: Adjust lights, temperature, and locks without getting up and risking a fall using the Vivint app or voice commands.

  • Security Cameras: Keep an eye on home whether you’re in bed resting for the night or away visiting family with live streaming video on your phone.

ALERT SYSTEM

Personalized for your lifestyle

Your home and health are unique—your system should be too. A Vivint expert will help you design a senior alert system tailored to your needs, ensuring you stay safe, healthy, and independent. We’ll handle the setup with professional installation, walk you through how everything works, and provide ongoing support whenever you need it.

WHAT OUR CUSTOMERS HAVE TO SAY

Real Vivint home security
system reviews

Jacque M 

I recently purchased a Vivint system for my elderly mother who has Alzheimer's. I love the system! I've never owned a security system before. Both the salesman and the installation tech were wonderful in taking time to explain everything. The peace of mind in being able to monitor my mother in her home is invaluable, and it will allow her to remain independent at home longer. I would highly recommend Vivint!

John

We have been very pleased with our equipment and the service we have received. In addition to the outside cameras to show us the yard, driveway, deliveries, my wife has a "panic button" she wears around her neck in case of a fall or medical emergency. She has accidentally set it off a few times while getting used to it. We get a call from Vivint checking on her before we can get across the room to turn the alarm off!! Excellent!

Greta B.

Vivint is absolutely the most amazing technology on the market when it comes to both cameras and smarthome security features. The fact that my mother (who is elderly and not tech savvy by any means) can use the smarthub with ease and speak through both entry points without having to come to either door at her age is incredible.

Independent
senior living

The Coombs family gave the gift of a Vivint alert system to a senior loved one so she could
continue to live independently and safely—giving everyone in the family peace of mind.

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We Make It Easy

Getting started is simple

  1. Give us a call to learn more about Vivint and the benefits of senior alert systems.
  2. Work with a home specialist to customize your system and get a free quote.
  3. You don’t have to lift a finger—we’ll professionally install everything for you.

Call 844.481.8630 now to get a free quote

Give us a call or fill out the form to customize a senior alert system today that supports your independence.

By clicking "Start Your Quote", you agree by electronic signature to:
1. The Electronic Disclosure Consent;
2. Receive recurring marketing communications from Vivint at the telephone number and email address you provide on this form, including calls, texts, emails, and voice messages delivered using automated dialing systems, prerecorded or artificial voice, and AI-enabled technologies (consent not required to make a purchase; reply “STOP” to opt-out of texts or “HELP” for help); and
3. Vivint's Terms of Service and Privacy Policy.

Customer reviews

Real customer reviews tell the true Vivint story.

LAURA R BROYLES

Oct 16, 2026

Representative’s training and…

Representative’s training and willingness to answer questions and make us feel comfortable with our new system.

Corinne Pettiford

Oct 15, 2026

He was very nice and (Patient) with me…

He was very nice and (Patient) with me Thanks so much, David

Mikala Torres

Oct 15, 2026

Great experience overall!

Great experience overall!

Lisa Crowe

Oct 15, 2026

t tey made sure he knew what we…

That they made sure he knew what we were doing and knew how to run.

Pamela Tassey

Oct 15, 2026

Too many notifications for front…

Too many notifications for front camera. How do I change settings?

Michael Spruel

Oct 15, 2026

My entire experience was excellent

My entire experience was excellent. Your installer, on the other hand, made that experience great; an intelligent expert answered all my questions and explained the whole process. Very pleasant.

Sherilyn Tyler

Oct 15, 2026

The men were so professional &…

The men were so professional & knowledgeable… Outstanding workers !!!!

Janet Varela

Oct 15, 2026

Great customer service

Great customer service. Very informative and professional.

Jane Billian

Oct 15, 2026

Vivint

Took a while to install but issues that did arise was taken care by the installer. So far unit is working very well and easy to use.

Major Pringle

Oct 15, 2026

The installation was smooth and the…

The installation was smooth and the technician, Jalen Morgan knew what he was doing.

John Halle

Oct 15, 2026

Good product and good installation

Good product and good installation

Joy Ingram

Oct 15, 2026

The worker was nice and told us about…

The worker was nice and told us about everything

customer

Oct 15, 2026

Very respectful

Very respectful. Explained in detail everything that we needed to know about the install and the products. Left us his card if we had any questions.

Alexis Pregillana

Oct 15, 2026

it was an easy process to schedule for…

it was an easy process to schedule for intall, and the techs were awesome at explaining everything before leaving. I would recommend Vivint to others!

Scott Johnson

Oct 15, 2026

James was terrific

James was terrific! He did an amazing job and went over the top in customer service! He took his time, explained everything to us, listened and cleaned up. He is the definition of true customer service!

Jeffry Felcman

Oct 15, 2026

Service was excellent

Service was excellent, prompt and thorough. The technician, Ethan, was courtesy and knowledgeable.

JANE WILLIAMS

Oct 15, 2026

Time

Customer service and installer was nice and helpful.

Zahir Hameer

Oct 15, 2026

The installer!

The installer!

Kolby Blatchford

Oct 15, 2026

We had a great experience with Vivint

We had a great experience with Vivint! Patrick and Donnie did an excellent job installing our home security system. Both were professional, knowledgeable, and took the time to make sure everything was installed correctly and working properly. They explained how everything worked and made the whole process easy. We really appreciated their attention to detail and the quality of their work. Highly recommend Patrick and Donnie to anyone getting a Vivint system installed!

ebere totty

Oct 15, 2026

Technician's professionalism and speed.

Technician's professionalism and speed.

At

Oct 15, 2026

Carlos was really nice and great to…

Carlos was really nice and great to talk to made the process easy and was super fast

Giles Marshall

Oct 15, 2026

The tech was Knowledgeable

The tech was Knowledgeable Very through

Brandon

Oct 15, 2026

Jonathan was incredibly knowledgable…

Jonathan was incredibly knowledgable and helpful in getting us the Security System we needed, replacing our dated ADT system. Additionally, our installation tech did a great job and was onsite within minutes to give us the best closed-loop technology on the market!

Janice Carson

Oct 15, 2026

Answers all questions

Answers all questions

Judy Batista

Oct 15, 2026

Great customer service

Great customer service

H SNELLENBURGER

Oct 14, 2026

Excellent Customer Service

Excellent Customer Service. Than You

KANTA HANDA

Oct 14, 2026

I am happy with the new service

I am happy with the new service

AMY GLENN

Oct 14, 2026

Everything from sales to installs was…

Everything from sales to installs was perfect.

Mia Maldonado

Oct 14, 2026

Amazing

Amazing, jimmy was fantastic and so helpful

Rudy Pina

Oct 14, 2026

Great experience what whole crew…

Great experience what whole crew assembling my whole unit solar and panels great customer service and great electrician was very knowledgeable and very helpful. I appreciate the whole crew that installed my whole system..

Lawrence Zygmunt

Oct 14, 2026

Hooked up the system exactly as we…

Hooked up the system exactly as we planned for my home security. Showed me how to use the system and the options that are available.

Asif Shaikh

Oct 14, 2026

To Secure My house and my family.

The Values of your money worth when you get the great service to Secure your home and your family. The results for camera is excellent as well as the range and areas it covers the best. Crystal and very clear.

Nigel Smith

Oct 14, 2026

I had an amazing experience with…

I had an amazing experience with Vivint! Everyone I encountered was extremely patient, professional, and kind throughout the entire process. They took the time to answer my questions and made sure I felt comfortable and confident with my new security system. As a mother who works long overnight hours at the hospital, having peace of mind knowing my children are safe while I’m away means everything to me. I can now go to work feeling more secure and at ease. Thank you, Vivint, for your outstanding customer service and for giving me one less thing to worry about. I truly appreciate you all!

Daniel

Oct 14, 2026

My technician was polite, honest and patient

My technician RB was polite, honest patient and very thorough

DAVID B

Oct 14, 2026

Terrific installation

The installation. Ben and Richard were terrific. They showed on time and stayed late to get two systems up and working. Unfortunately I had no internet service which made their install more difficult but they stayed and got their equipment installed and working,

Diane

Oct 14, 2026

I had a great installer Jose

I had a great installer Jose! He explained everything in detail. He did a wonderful install and left everything neat and clean.

Chibuzo Anaekwe

Oct 14, 2026

Technician was prompt

Technician was prompt

Jose Perez

Oct 14, 2026

The technician was courteous and…

The technician was courteous and thorough during the process.

Tammy Silver

Oct 14, 2026

Installation

They were able to give me an earlier installment date. Intaller was very profession and explained the equipment thoroughly.

Merrina Goodwin

Oct 14, 2026

everything was great

true to word

Donald Clark

Oct 14, 2026

Install was easy

Install was easy

PauletteWood

Oct 14, 2026

I am finally relieved to have my new…

I am finally relieved to have my new security system. I am able to see who is coming and going around my house, it gives me a sense of security knowing I have a reputable company that I can trust. They were upfront with the cost and there were no hidden prices. I look forward to a good continuing relationship with Vivint.

Rene

Oct 14, 2026

An amazing experience!

I had an amazing experience as my technician, Tristan Santana s was the best! He was highly knowledgeable, respectful, professional and courteous!

Richard Sage

Oct 14, 2026

Jariel was very knowledgeable

Jariel was very knowledgeable, helpful with the app setup on my phone and conscientious about cleanup as it was a torrential rainfall the day of installation. She truly cared about making sure I was satisfied with her work and that everything was working properly for me.

Jack And Annette Tones, Jr

Oct 13, 2026

Satisfied

Really satisfied with the installed equipment so far. Also Darius, my installer, was awesome and very helpful.

Allison

Oct 13, 2026

Feels Safe

Great cameras, great customer service 👏

Vernon Dariso

Oct 13, 2026

Victor made himself feel like family.

Victor made himself feel like family.

Rated 4 out of 5 based on
67,930 reviews on

Frequently asked senior alert system questions

How do I claim my complimentary Emergency Pendant?

If you're 75 or older, your complimentary Emergency Pendant is automatically included with your new Vivint system—just ask your home expert when you call for your free quote.

Questions? Give us a call at 844.482.6120.

What should I look for in a senior alert system?

The right senior alert system depends on your personal needs and lifestyle. If you plan to age in place, consider a system that includes:

  • A wearable pendant with a call button for immediate assistance
  • A 24/7 emergency monitoring center that can contact first responders
  • A quick, reliable way to notify loved ones in an emergency
  • Additional support for home security concerns, like potential intruders or fire

While smartphones can be helpful, they aren’t always within reach when you need them most. A dedicated senior alert system provides the added security of wearable protection and professional monitoring.

At Vivint, we’re committed to helping seniors live safely and independently. That’s why we offer an unmatched 60-day cancellation period—giving you extra time to get comfortable with your system. Plus, new customers 75+ receive a complimentary Emergency Pendant with your system purchase for added peace of mind.

Learn more about senior alert systems.

How much is a senior alert system?

Senior alert systems typically start at around $19.95 per month, with costs varying based on the services and devices you choose. In some cases, these systems may be tax deductible—consult your accountant to see if you qualify.

As part of our commitment to senior safety, Vivint offers new customers 75+ a complimentary Emergency Pendant with their system, providing an extra layer of protection at no additional cost. 

Read more about what technologies to consider for your senior alert system.

Are senior alert systems covered by insurance or Medicare?

While original Medicare does not cover the cost of a senior alert system, select Medicare Advantage plans do. Speak to a Medicare representative regarding your plan to find what, if any, benefits you have regarding a senior alert system. The same goes for insurance—talk to your provider to learn what, if anything, your policy covers in terms of a senior alert system.

Find out more about senior alert systems and potential financing options.

How does the emergency pendant work?

The Vivint Emergency Pendant is a small alert device you can wear as a necklace, as a bracelet, on your belt, or simply keep close by. If there's ever an emergency or you need assistance, a press of the button will connect you to a member of the Vivint 24-hour monitoring team who will seek assistance from medical first responders and contact your designated family members.

Read more about how an emergency pendant works.

Who should wear an emergency pendant?

If you’re living alone without anyone to assist in case of emergency, wearing an emergency pendant is a smart idea. More specifically, emergency pendants are helpful for seniors:

  • Who’ve experienced a fall or other medical event, such as a stroke
  • Who live alone
  • Who are prone to falls
  • Taking medication that causes side effects that may require medical attention

If there’s any chance you may experience a medical emergency alone or simply want the peace of mind that comes with knowing you have 24/7 assistance, an emergency pendant and senior alert system make sense.

Here's more information about how technology can help seniors.

Why do all seniors need a senior alert system?

Installing a senior alert system is the easiest and safest way for seniors to age in place and maintain independence and quality of life. A senior alert system provides quick access to medical help in an emergency with a monitoring in place to conveniently contact family and friends for you.

Read more about how those advancing in age can maintain independence and remain at home with a senior alert system.

*Offer Terms & Conditions

All offers are subject to availability and may not be available in all states, provinces, or zip codes. Taxes and additional fees may apply.

HomeProtect Offer Terms

Vivint’s standard HomeProtect package includes 1 Vivint Security Hub, 3 Vivint Door & Window Sensors, 1 Vivint Motion Sensor, 1 Vivint Keypad, and 1 Vivint yard sign. The HomeProtect equipment package is regularly priced at $349.99, with professional installation priced at $199 and Vivint system monitoring at $29.99/mo., unless otherwise advertised. Offer for new Vivint customers only.

HomeProtect Pro Offer Terms

The HomeProtect Pro Offer is available to new and existing Vivint customers and requires a minimum $749.99 expenditure on equipment (after discounts), professional installation and execution of a Vivint services agreement. Monthly service fees vary based on the products and services you select. HomeProtect system purchases and reactivations of previously-installed systems are not eligible for this offer.

Financing Options

Financing for equipment purchases is subject to credit approval by one of Vivint’s third-party financing partners. Qualified customers may finance at 0% APR for up to 60 months, with terms varying by offer. Financing requires a separate agreement with the financing partner. Month-to-month service agreements are available when equipment is purchased upfront.

Vivint Systems & Services

System can support multiple cameras, subject to sufficient WiFi speeds. Without a Vivint services plan, product and system functionality is limited (including loss of remote connectivity). Contact a Vivint representative for complete equipment, services, and pricing details. Products and services in Louisiana provided by Vivint Louisiana Commercial Certificate #58280. See Vivint license numbers here. Click here for full terms of service.