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EMERGENCY NECKLACE

Complimentary emergency button for elderly 75+

Stay independent and secure with Vivint alert security. One press connects you to 24/7 monitoring specialists, ready to dispatch help when needed. And as part of our commitment to senior safety, we offer a complimentary panic pendant with new alert security system installations for customers 75+—one per household, automatically included. No charge, only peace of mind.

emergency pendant

Help at the press of a button

  • Ready to assist

    Hold the button to instantly alert our monitoring team with silent alarm mode.

  • Reliable connection

    The pendant stays linked to your panel from up to 300 feet away.

  • Comfort and convenience

    Wear it your way—with a wristband, lanyard, belt clip, or wall mount.

Seniors can rely on Vivint safety services and alert devices

Person pressing button on the emergency pendant bracelet.

Emergency Pendant

We’re here when you need us most.

  • Wear it as a bracelet or necklace to keep help within reach.

  • Press the button if a fall or emergency occurs.

  • Connect instantly to our award-winning support team for assistance.

24/7 monitoring and support specialist working.

24/7 Monitoring and Support

At home or on the go you always have support.

  • Award-winning support specialists are available around the clock.

  • Receive notification on your panel and phone if an alarm is triggered.

  • We’ll contact first responders and designated family members.

  • Reach our support team through the security panel’s 2-way talk feature.

Indoor Camera on coffee table

Indoor Camera

You’re never alone with the Vivint Indoor Camera.

  • Stay connected to loved ones with video and 2-way talk.

  • Family members can reach you right through the camera using their mobile phone.

  • Contact those closest to you with the touch of a button from the comfort of home.

  • If you’re away, connect to home and loved ones using your smart phone and the camera.

VIVINT ALERT DEVICES + AUTOMATION

A smarter way to stay independent

Let Vivint handle the details so you can focus on what matters.

  • Smart Locks: You don’t have to answer the door—family, friends, and caregivers can let themselves in with their own unique access codes.

  • Home Automation: Adjust lights, temperature, and locks without getting up and risking a fall using the Vivint app or voice commands.

  • Security Cameras: Keep an eye on home whether you’re in bed resting for the night or away visiting family with live streaming video on your phone.

ALERT SYSTEM

Personalized for your lifestyle

Your home and health are unique—your system should be too. A Vivint expert will help you design a senior alert system tailored to your needs, ensuring you stay safe, healthy, and independent. We’ll handle the setup with professional installation, walk you through how everything works, and provide ongoing support whenever you need it.

WHAT OUR CUSTOMERS HAVE TO SAY

Real Vivint home security
system reviews

Jacque M 

I recently purchased a Vivint system for my elderly mother who has Alzheimer's. I love the system! I've never owned a security system before. Both the salesman and the installation tech were wonderful in taking time to explain everything. The peace of mind in being able to monitor my mother in her home is invaluable, and it will allow her to remain independent at home longer. I would highly recommend Vivint!

John

We have been very pleased with our equipment and the service we have received. In addition to the outside cameras to show us the yard, driveway, deliveries, my wife has a "panic button" she wears around her neck in case of a fall or medical emergency. She has accidentally set it off a few times while getting used to it. We get a call from Vivint checking on her before we can get across the room to turn the alarm off!! Excellent!

Greta B.

Vivint is absolutely the most amazing technology on the market when it comes to both cameras and smarthome security features. The fact that my mother (who is elderly and not tech savvy by any means) can use the smarthub with ease and speak through both entry points without having to come to either door at her age is incredible.

Independent
senior living

The Coombs family gave the gift of a Vivint alert system to a senior loved one so she could
continue to live independently and safely—giving everyone in the family peace of mind.

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We Make It Easy

Getting started is simple

  1. Give us a call to learn more about Vivint and the benefits of senior alert systems.
  2. Work with a home specialist to customize your system and get a free quote.
  3. You don’t have to lift a finger—we’ll professionally install everything for you.

Call 844.481.8630 now to get a free quote

Give us a call or fill out the form to customize a senior alert system today that supports your independence.

By clicking "Start Your Quote", you agree by electronic signature to:
1. The Electronic Disclosure Consent;
2. Receive recurring marketing communications from Vivint at the telephone number and email address you provide on this form, including calls, texts, emails, and voice messages delivered using automated dialing systems, prerecorded or artificial voice, and AI-enabled technologies (consent not required to make a purchase; reply “STOP” to opt-out of texts or “HELP” for help); and
3. Vivint's Terms of Service and Privacy Policy.

Customer reviews

Real customer reviews tell the true Vivint story.

Corrine Talley

Sep 21, 2026

You sent a very good tech person out.

The technician was very good, nice person. He knew his job and how to help me navigate my phone to download the app and get my servalance up and running.

Gloria Jackson

Sep 21, 2026

Enjoying system

Enjoying system

carmen ortiz

Sep 21, 2026

First time customer thank you for a…

First time customer thank you for a great experience. The Technician was awesome. What a great young man. Well informed and kindness are very important to me. Thank you again.

Derrick Holman

Sep 20, 2026

they came out and hooked up everything…

they came out and hooked up everything professionally they was on time when he got there and he did a great job

Maria Decicio

Sep 20, 2026

Thank u

Tech was very helpful

Janet Dubois

Sep 20, 2026

Leonard Carter made the experience…

Leonard Carter made the experience excellent. Leonard made sure I understood everything I asked questions he had a answer even when he left I had a question no wait immediately he answered I loved it thank you Mr. Carter for the experience I have told at least 3 people about Vi ant I hope they reach out to him.

Tara Grimshaw

Sep 20, 2026

So Easy

Everyone was super helpful, friendly and knowledgeable.

John Schuler

Sep 20, 2026

Vivint is always responsive and helpful.

Vivint is always responsive and helpful.

Lorene Morris

Sep 20, 2026

They did a great job and were very…

They did a great job and were very nice!!

Mike Long

Sep 20, 2026

Great Experience

Both the salesman and installation techniques were outstanding. From what I've seen so far the technology looks like a winner.

De

Sep 20, 2026

Kayden was very professional

Kayden was very professional, but friendly. He was thorough. He answered my questions on the day of the sale and install. He also came back the next day and took care of my concerns. He sent a technician to take care of an issue. The technician did that and answered my questions. I do wish the installing tech would have explained the system a little more. It took me 3 days and 3 freezing nights to figure out how to set the thermostat for when we sleep. Also I still haven't gotten the garage camera to alert when someone walks or drives up on the drive. The front door does. Both look to be set the same.

Salieu Conteh

Sep 20, 2026

Great experience

Great experience

Roosevelt Bass

Sep 20, 2026

The representative and technician did a…

The representative and technician did a great job.

Juanita Thomas

Sep 19, 2026

Wonderful system

Inatallation was fast and the system is great to have.

Latonya Stewart

Sep 19, 2026

Great love the new features

Great love the new features

John Choleva

Sep 19, 2026

The technician

The technician was wonderful to work with.

Dawn Harker

Sep 19, 2026

Ray was wonderful

Ray was wonderful. He explained everything along the way (what equipment I was getting, what it was for, and where to install it). He also made sure I knew how to operate the system from both the panel and the app. He was very polite and made sure he cleaned up after the install. He even checked in after a day or two to make sure everything was still going okay and I didn't have any other questions.

Billy Lane

Sep 19, 2026

Aaron was great!

Aaron was great! He communicated well before the visit and explained our equipment and system very clearly and patiently. We truly appreciate his help!

Daniel Garcia

Sep 19, 2026

Was very professional

Was very professional, polite

Kathleen Delaney

Sep 19, 2026

Technician was efficient and friendly.

Technician was efficient and friendly.

GREGORY FISHER

Sep 19, 2026

Friendly professionals

I was impressed by their friendliness and expertise. They came in and done a professional job. Thank you

Karen Kustich

Sep 19, 2026

The tech was excellent.

The tech was excellent.

Teresa

Sep 19, 2026

The guy that come out and installed it…

The guy that come out and installed it was absolutely great it explaining my equipment to me he showed me how to use it and I actually had to use it the very same day someone kicked in my back door right after having it installed and you all called the police it was great thank you I'm so glad I made this choice

Cassandra Cerimele

Sep 18, 2026

The Tech was very professional

The Tech was very professional, friendly and on time.

Veronica Narvaez

Sep 18, 2026

THEY HAVE PROFESSIONAL STAFF.

THEY HAVE PROFESSIONAL STAFF.

CHRISTINA PEREZ

Sep 18, 2026

An experience person on the job makes a…

An experience person on the job makes a world of a difference thank you

Yvette Gonzalez

Sep 18, 2026

Excellent service received from…

Excellent service received from technicians

Tolafunmi Olatunji

Sep 18, 2026

Services

The staff is knowledgeable and was able to communicate effectively.

PATRICIA

Sep 18, 2026

The technician guy was very patient…

The technician guy was very patient and understanding that we are new to the company.

YOLANDA WESTON-Brooks

Sep 18, 2026

It was a great experience with the…

It was a great experience with the doorbell door ring and door light she's everything I just now need to know how to control each one thank you

Zelda Johnson

Sep 18, 2026

The technician was professional and…

The technician was professional and very helpful and polite

Beatriz Calixto

Sep 18, 2026

Very happy…

The service was very professional and very courteous. They made sure I was happy with what I was getting and that I understood everything. I would recommend them 100%

Noel

Sep 18, 2026

The person was thoughtful

The person was thoughtful, knowledgeable, and was able to assist in a short space of time.

Eric Magoon

Sep 18, 2026

So far so good great install clear…

So far so good great install clear camera views

LUKMAN A QUADRI

Sep 18, 2026

Very lovely

Very lovely

CMocha

Sep 18, 2026

Great Experience

The experience was great, from the customer service rep explaining in detail what I needed and provided options to get me everything. The technician who came out and set everything up, cameras, contacts for all the windows and doors and setup the garage door as well. He explained how everything worked and he was very patient with me, and answered all my questions. I’m very happy with my security system and everyone at Vivint!!!!

Shana Dougherty

Sep 18, 2026

Great service

Great service. Explained everything very well.

Sheleen Kilman

Sep 18, 2026

Well Bronson was very nice explained…

Well Bronson was very nice explained everything. Very sweet kid.

LETITIA KEYES

Sep 18, 2026

My experience with Vivint was…

My experience with Ben from Vivint was awesome. He took his time explaining every product to me and giving me some options that would work for my household. He was very professional and friendly. I was very surprised to see when I signed up I would have my stuff installed and set up the same day. I wasnt expecting that at all. The gentlemen that came to install tje equipment were also friendly and professional. They wasted no time putting in the products and making sure everything worked. I know one of gentlemen name was Ramon and I cant remember the other guy name but he was great as well. The technology is amazing and I love how I can see everything from my phone even when im not home and my child can see what's going on without having to open the front door. Its been fun talking from the tablet to someone outside either at the front door or driveway and in the living room. From start to finish i'm pleased with everything and I feel like im going to get my money's worth!!! All of the gentlemen need a raise!! I will be telling other people about this conpany and the products!! Thank you, thank you, thank you!

Briana Vergiels

Sep 18, 2026

Great service

Service team was great when i had questions, install was great and quick, Dylan came and installed our equipment he was so great! I would recommend him to anyone’s installation, he also went through the app and how everything worked. The process was very easy!

Kellie

Sep 18, 2026

My rep was not pushy

My rep was not pushy, the tech that did the installation was knowledgeable and respectful

Kevin

Sep 18, 2026

The install was fast

The install was fast, on time and thorough. Mickey explained the steps, what was to be done, and cleaned up what little mess there was. He spent time to instruct me on the use of the system and made sure placement of units was in the best place, as well as acceptable for me and my new home.

Martin Darden

Sep 18, 2026

Very knowledgeable tech and service

Very knowledgeable tech and service

M. Welch

Sep 18, 2026

I’ve enjoyed the ability to lock

I’ve enjoyed the ability to lock and unlock my doors from my phone as I am in a wheelchair and fumbling for my keys can prove to be difficult at times

Legacy Homes & Construction

Sep 18, 2026

Great Company!!

Great Company!!

Alaja Childs

Sep 18, 2026

Customer service was excellent …

Customer service was excellent Contractor was polite and genuine

Polly Mitchell

Sep 18, 2026

It's great.

I don't have to worry. I feel safe.

Tazmine Gentry

Sep 18, 2026

Everything was fine except my garage…

Everything was fine except my garage door still does not work w the app.

Rated 4 out of 5 based on
67,200 reviews on

Frequently asked senior alert system questions

How do I claim my complimentary Emergency Pendant?

If you're 75 or older, your complimentary Emergency Pendant is automatically included with your new Vivint system—just ask your home expert when you call for your free quote.

Questions? Give us a call at 844.482.6120.

What should I look for in a senior alert system?

The right senior alert system depends on your personal needs and lifestyle. If you plan to age in place, consider a system that includes:

  • A wearable pendant with a call button for immediate assistance
  • A 24/7 emergency monitoring center that can contact first responders
  • A quick, reliable way to notify loved ones in an emergency
  • Additional support for home security concerns, like potential intruders or fire

While smartphones can be helpful, they aren’t always within reach when you need them most. A dedicated senior alert system provides the added security of wearable protection and professional monitoring.

At Vivint, we’re committed to helping seniors live safely and independently. That’s why we offer an unmatched 60-day cancellation period—giving you extra time to get comfortable with your system. Plus, new customers 75+ receive a complimentary Emergency Pendant with your system purchase for added peace of mind.

Learn more about senior alert systems.

How much is a senior alert system?

Senior alert systems typically start at around $19.95 per month, with costs varying based on the services and devices you choose. In some cases, these systems may be tax deductible—consult your accountant to see if you qualify.

As part of our commitment to senior safety, Vivint offers new customers 75+ a complimentary Emergency Pendant with their system, providing an extra layer of protection at no additional cost. 

Read more about what technologies to consider for your senior alert system.

Are senior alert systems covered by insurance or Medicare?

While original Medicare does not cover the cost of a senior alert system, select Medicare Advantage plans do. Speak to a Medicare representative regarding your plan to find what, if any, benefits you have regarding a senior alert system. The same goes for insurance—talk to your provider to learn what, if anything, your policy covers in terms of a senior alert system.

Find out more about senior alert systems and potential financing options.

How does the emergency pendant work?

The Vivint Emergency Pendant is a small alert device you can wear as a necklace, as a bracelet, on your belt, or simply keep close by. If there's ever an emergency or you need assistance, a press of the button will connect you to a member of the Vivint 24-hour monitoring team who will seek assistance from medical first responders and contact your designated family members.

Read more about how an emergency pendant works.

Who should wear an emergency pendant?

If you’re living alone without anyone to assist in case of emergency, wearing an emergency pendant is a smart idea. More specifically, emergency pendants are helpful for seniors:

  • Who’ve experienced a fall or other medical event, such as a stroke
  • Who live alone
  • Who are prone to falls
  • Taking medication that causes side effects that may require medical attention

If there’s any chance you may experience a medical emergency alone or simply want the peace of mind that comes with knowing you have 24/7 assistance, an emergency pendant and senior alert system make sense.

Here's more information about how technology can help seniors.

Why do all seniors need a senior alert system?

Installing a senior alert system is the easiest and safest way for seniors to age in place and maintain independence and quality of life. A senior alert system provides quick access to medical help in an emergency with a monitoring in place to conveniently contact family and friends for you.

Read more about how those advancing in age can maintain independence and remain at home with a senior alert system.

*Offer Terms & Conditions

All offers are subject to availability and may not be available in all states, provinces, or zip codes. Taxes and additional fees may apply.

HomeProtect Offer Terms

Vivint’s standard HomeProtect package includes 1 Vivint Security Hub, 3 Vivint Door & Window Sensors, 1 Vivint Motion Sensor, 1 Vivint Keypad, and 1 Vivint yard sign. The HomeProtect equipment package is regularly priced at $349.99, with professional installation priced at $199 and Vivint system monitoring at $29.99/mo., unless otherwise advertised. Offer for new Vivint customers only.

HomeProtect Pro Offer Terms

The HomeProtect Pro Offer is available to new and existing Vivint customers and requires a minimum $749.99 expenditure on equipment (after discounts), professional installation and execution of a Vivint services agreement. Monthly service fees vary based on the products and services you select. HomeProtect system purchases and reactivations of previously-installed systems are not eligible for this offer.

Financing Options

Financing for equipment purchases is subject to credit approval by one of Vivint’s third-party financing partners. Qualified customers may finance at 0% APR for up to 60 months, with terms varying by offer. Financing requires a separate agreement with the financing partner. Month-to-month service agreements are available when equipment is purchased upfront.

Vivint Systems & Services

System can support multiple cameras, subject to sufficient WiFi speeds. Without a Vivint services plan, product and system functionality is limited (including loss of remote connectivity). Contact a Vivint representative for complete equipment, services, and pricing details. Products and services in Louisiana provided by Vivint Louisiana Commercial Certificate #58280. See Vivint license numbers here. Click here for full terms of service.