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See how Vivint compares to the competition.
| Feature |
Logo
|
Competitors |
|---|---|---|
| 24/7 security monitoring with 2-way talk through panel | Yes | No |
| Cameras use vision based AI and automated light/sound to deter crime | Yes | No |
| Doorbell detects and protects packages | Yes | No |
| Professional installation from experts on staff | Yes | Yes |
| Products designed/developed in-house | Yes | No |
| 60 month interest-free financing | Yes | No |
(As of September 2026)
VIVINT SMART HOME PRODUCTS
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Customer reviews
Real customer reviews tell the true Vivint story.
LAURA R BROYLES
Oct 16, 2026
Representative’s training and…
Representative’s training and willingness to answer questions and make us feel comfortable with our new system.
Corinne Pettiford
Oct 15, 2026
He was very nice and (Patient) with me…
He was very nice and (Patient) with me Thanks so much, David
Lisa Crowe
Oct 15, 2026
t tey made sure he knew what we…
That they made sure he knew what we were doing and knew how to run.
Pamela Tassey
Oct 15, 2026
Too many notifications for front…
Too many notifications for front camera. How do I change settings?
Michael Spruel
Oct 15, 2026
My entire experience was excellent
My entire experience was excellent. Your installer, on the other hand, made that experience great; an intelligent expert answered all my questions and explained the whole process. Very pleasant.
Sherilyn Tyler
Oct 15, 2026
The men were so professional &…
The men were so professional & knowledgeable… Outstanding workers !!!!
Janet Varela
Oct 15, 2026
Great customer service
Great customer service. Very informative and professional.
Jane Billian
Oct 15, 2026
Vivint
Took a while to install but issues that did arise was taken care by the installer. So far unit is working very well and easy to use.
Major Pringle
Oct 15, 2026
The installation was smooth and the…
The installation was smooth and the technician, Jalen Morgan knew what he was doing.
Joy Ingram
Oct 15, 2026
The worker was nice and told us about…
The worker was nice and told us about everything
customer
Oct 15, 2026
Very respectful
Very respectful. Explained in detail everything that we needed to know about the install and the products. Left us his card if we had any questions.
Alexis Pregillana
Oct 15, 2026
it was an easy process to schedule for…
it was an easy process to schedule for intall, and the techs were awesome at explaining everything before leaving. I would recommend Vivint to others!
Scott Johnson
Oct 15, 2026
James was terrific
James was terrific! He did an amazing job and went over the top in customer service! He took his time, explained everything to us, listened and cleaned up. He is the definition of true customer service!
Jeffry Felcman
Oct 15, 2026
Service was excellent
Service was excellent, prompt and thorough. The technician, Ethan, was courtesy and knowledgeable.
Kolby Blatchford
Oct 15, 2026
We had a great experience with Vivint
We had a great experience with Vivint! Patrick and Donnie did an excellent job installing our home security system. Both were professional, knowledgeable, and took the time to make sure everything was installed correctly and working properly. They explained how everything worked and made the whole process easy. We really appreciated their attention to detail and the quality of their work. Highly recommend Patrick and Donnie to anyone getting a Vivint system installed!
ebere totty
Oct 15, 2026
Technician's professionalism and speed.
Technician's professionalism and speed.
At
Oct 15, 2026
Carlos was really nice and great to…
Carlos was really nice and great to talk to made the process easy and was super fast
Brandon
Oct 15, 2026
Jonathan was incredibly knowledgable…
Jonathan was incredibly knowledgable and helpful in getting us the Security System we needed, replacing our dated ADT system. Additionally, our installation tech did a great job and was onsite within minutes to give us the best closed-loop technology on the market!
AMY GLENN
Oct 14, 2026
Everything from sales to installs was…
Everything from sales to installs was perfect.
Rudy Pina
Oct 14, 2026
Great experience what whole crew…
Great experience what whole crew assembling my whole unit solar and panels great customer service and great electrician was very knowledgeable and very helpful. I appreciate the whole crew that installed my whole system..
Lawrence Zygmunt
Oct 14, 2026
Hooked up the system exactly as we…
Hooked up the system exactly as we planned for my home security. Showed me how to use the system and the options that are available.
Asif Shaikh
Oct 14, 2026
To Secure My house and my family.
The Values of your money worth when you get the great service to Secure your home and your family. The results for camera is excellent as well as the range and areas it covers the best. Crystal and very clear.
Nigel Smith
Oct 14, 2026
I had an amazing experience with…
I had an amazing experience with Vivint! Everyone I encountered was extremely patient, professional, and kind throughout the entire process. They took the time to answer my questions and made sure I felt comfortable and confident with my new security system. As a mother who works long overnight hours at the hospital, having peace of mind knowing my children are safe while I’m away means everything to me. I can now go to work feeling more secure and at ease. Thank you, Vivint, for your outstanding customer service and for giving me one less thing to worry about. I truly appreciate you all!
Daniel
Oct 14, 2026
My technician was polite, honest and patient
My technician RB was polite, honest patient and very thorough
DAVID B
Oct 14, 2026
Terrific installation
The installation. Ben and Richard were terrific. They showed on time and stayed late to get two systems up and working. Unfortunately I had no internet service which made their install more difficult but they stayed and got their equipment installed and working,
Diane
Oct 14, 2026
I had a great installer Jose
I had a great installer Jose! He explained everything in detail. He did a wonderful install and left everything neat and clean.
Jose Perez
Oct 14, 2026
The technician was courteous and…
The technician was courteous and thorough during the process.
Tammy Silver
Oct 14, 2026
Installation
They were able to give me an earlier installment date. Intaller was very profession and explained the equipment thoroughly.
PauletteWood
Oct 14, 2026
I am finally relieved to have my new…
I am finally relieved to have my new security system. I am able to see who is coming and going around my house, it gives me a sense of security knowing I have a reputable company that I can trust. They were upfront with the cost and there were no hidden prices. I look forward to a good continuing relationship with Vivint.
Rene
Oct 14, 2026
An amazing experience!
I had an amazing experience as my technician, Tristan Santana s was the best! He was highly knowledgeable, respectful, professional and courteous!
Richard Sage
Oct 14, 2026
Jariel was very knowledgeable
Jariel was very knowledgeable, helpful with the app setup on my phone and conscientious about cleanup as it was a torrential rainfall the day of installation. She truly cared about making sure I was satisfied with her work and that everything was working properly for me.
67,930 reviews on
Frequently asked home automation questions
What technology does Vivint smart home use?
At Vivint we design and build our products in-house so they connect and work together seamlessly, providing more ways to automate key features and systems in your smart home. Get the ease and convenience of:
- Voice control
- Security system automations
- Lighting automations
- Energy monitoring
- Smarter home surveillance
- Automated temperature control
That’s not all. Learn more about the technologies we use to automate home, making it safer and smarter.
What are the different types of home automation systems?
Generally speaking, home automation systems are either wired or wireless. Here’s a quick look at each of these options.
- Wired: A wired home automation system means devices such as cameras and sensors are connected directly to and through your home’s electrical wiring. While wired systems are hard to hack, they are also very hard to install and can’t be controlled remotely.
- Wireless: A wireless home automation system uses Wi-Fi to connect the components of the system. A wireless system can be accessed and controlled remotely and is simpler to install and rearrange.
Vivint takes the guesswork out of home automation by offering customizable home automation packages and professional installation to ensure your home automation products are installed correctly and work seamlessly together.
What smart home devices can be automated?
The home automation market continues to grow meaning more devices in your home can be automated. More automated devices = more convenience. For example, smart door locks, smart thermostats, and smart lighting are all examples of smart home devices that can be automated. Imagine not only being able to control these devices from your phone but also being able to automate them. Lights that turn off automatically when you head to work, doors that lock when the garage door closes, or temperature that adjust perfectly when you’re headed home from work. And that’s just the beginning. Read here for a deeper dive into smart home devices that can be automated.
How do I get started with home automation?
Getting started with home automation is easier than you think. First, think about what products and processes in your home you would like to automate. The number of smart home devices on the market continues to grow giving homeowners numerous possibilities. Next, consider your budget. The cost of a home automation system varies by provider, services, and products. Be sure to do your research to ensure the needs of your home are met and read here for more information on getting started with home automation.
Ready to get started with home automation? Chat with a Vivint representative to learn more about how home automation can simplify your life.
How much does home automation cost?
Cost is an important factor for anyone considering home automation. Generally speaking, the cost of home automation depends on the provider, the type of system, and the number of devices you want to automate. The good news is as home automation has become more mainstream not only has the industry grown in its offerings, but it has also become more affordable. And Vivint is on board. Vivint is committed to making home automation accessible and affordable through innovative state-of-the-art products, customizable packages, and flexible financing.
Is home automation secure?
Home automation systems are generally secure. That being said, hacking and security is a valid concern with any technology. The best way to ensure your home automation system is secure is to choose a home automation system from a reputable company. Here at Vivint, we professionally install your system to ensure it’s secure, working properly, and you’re comfortable using it.
Is home automation right for me?
If you’re interested in enhanced security for your home and increased convenience in your daily life and tasks, then home automation is for you. While it might sound futuristic, homeowners all over the country are choosing home automation due to its accessibility, affordability, and how it simplifies their lives.
Intimidated by technology? We’ve got you covered. Chat with a Vivint home automation specialist to learn more about the right system for you.
Vivint 24/7 Professional Monitoring
With Vivint, your home is protected 24/7. Our monitoring and support specialists are ready to help whenever you need them, day or night.
Explore benefits:
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Vivint 24/7 Professional Monitoring. Get backup when an alarm is triggered, with an award-winning support team that’s available anytime to help in an emergency. We’ll even send first responders if you can’t be reached.
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App control. Control your entire smart home system from anywhere using our top-rated smart home security app.
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Hardware warranty. We offer a one-year hardware warranty – if a product stops working, we'll replace it at no cost. Extend your coverage with the Vivint Protection Plan for ongoing peace of mind beyond the first year.
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90-second Smart Clips. Catch important moments in and around your home from start to finish. Your Vivint security cameras start recording when motion is detected and don’t stop until the action does.
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Onsite support. For any needed repairs and service, if we can’t fix it online or over the phone, we’ll come fix it onsite.
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Alerts and notifications. Stay in the know, no matter what. If an alarm is triggered or danger is detected at home, you’ll be alerted instantly through the Vivint App.
Home automation articles
Smart Home
What Is a Smart Home?
A smart home connects lighting, locks, thermostats, and security into one app-controlled system. See the devices, setup, and costs for 2026.
Smart Home
Can a Smart Thermostat Save You Money? Yes—Right Now
Save energy and money with a smart thermostat from Vivint. Discover how automation and smart features can lower your energy bill year-round.
Smart Home
Home Energy-Savings Calculator: Smart Products Save You Money
Use our energy savings calculator to estimate your cost savings and see how smart home tech can help lower energy bills and reduce consumption.
Smart Home
Guide to Smart Home Security Automation
Secure, automate, and control your home with Vivint's smart home system — expert setup, 24/7 monitoring, and total app control.
Smart Guides
How Much Does Home Automation Cost? A Complete 2026 Pricing Guide
Find out the cost of smart home automation in 2026, including devices, installation, and which options make sense for your home.
Smart Home
Beginner's Guide to Home Automation: How To Start a Smart Home
A beginner's guide to home automation, with tips to build your smart home system step by step, plus a pro option for hassle-free setup.