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VIVINT SERVICES

We’re with you from
start to finish

The services we provide take all the guesswork out of creating your secure, smart home. We'll customize your security system, install everything for you, and keep your home secure with 24/7 security monitoring.

Professional Installation

Leave the installation
to us

After customizing your system, our Smart Home Pros install your Vivint home security devices, make sure they function seamlessly, and teach you how to use your system. 

24/7 Home Monitoring

Protecting your
home 24/7

Once your security system is up and running, Vivint monitoring is protecting your home day and night, always ready to respond to potential emergencies. Sleep soundly and leave home with confidence, knowing that your home is watched over and protected.

Monitoring fees
starting at around: $1/day*

Start building your
custom system now

Drop us a line! Or skip the form
and call us now
844.481.8630

By clicking "Start Your Quote", you agree by electronic signature to:
1. The Electronic Disclosure Consent;
2. Receive recurring marketing communications from Vivint at the telephone number and email address you provide on this form, including autodialed calls, texts and prerecorded, artificial, or AI voice messages (consent not required to make a purchase; reply “STOP” to opt-out of texts or “HELP” for help); and
3. Vivint's Terms of Service and Privacy Policy.

Customer support

Whatever you need,
we're here to help

Our service doesn’t end when your system is installed. From troubleshooting to warranties and repairs, we can help. Just chat or call to connect with us.

SMALL BUSINESS SERVICES

We also protect
your business

We’ll help keep your business secure. A Smart Home Pro will help you tailor a system to fit the needs of your company so you can protect your customers, employees, and property.

SENIOR ALERT SYSTEM

Support for safer,
independent living

Vivint's senior alert systems make it easy to get help when it matters most. With a simple press of a button, users can instantly connect to 24/7 monitoring for fast assistance—whether at home or nearby. It's added protection that helps loved ones stay safe while maintaining their independence.

Combine products to unlock even more benefits

A hand presses a Vivint doorbell camera mounted on a home's front porch.

Actively protect your packages

The Doorbell Camera Pro intelligently recognizes packages and actively wards off package thieves with a light and whistle.

Vivint outdoor camera pro monitoring home perimeter

Scare away lurkers

When suspicious characters approach, the Outdoor Camera Pro uses light and sound to send them running.

Woman using her Smart Thermostat to adjust the temperature

Control the temp with your voice

Never worry about touching the thermostat again. Vivint pairs well with your smart assistant for easy control and ultimate comfort.

“Vivint is the best option for those looking for the combined experience of smart home features and security services.”

“If you're on the hunt for a smart home security system that doesn't require you to lift a finger, Vivint is the best of the bunch.”

"People looking for the full-service experience will be delighted by Vivint’s commitment to customer service.”

“For the cost of a monthly cell phone bill, Vivint can provide a complete service that we think covers almost every need you’d have.”

Forbes Home
Safewise logo
Newsweek logo
GearBrain

Start building your
custom system now

Drop us a line! Or skip the form
and call us now 844.481.8630

By clicking "Start Your Quote", you agree by electronic signature to:
1. The Electronic Disclosure Consent;
2. Receive recurring marketing communications from Vivint at the telephone number and email address you provide on this form, including autodialed calls, texts and prerecorded, artificial, or AI voice messages (consent not required to make a purchase; reply “STOP” to opt-out of texts or “HELP” for help); and
3. Vivint's Terms of Service and Privacy Policy.

Customer reviews

Real customer reviews tell the true Vivint story.

GLENDA

Aug 31, 2026

VERY GOOD JOB!! 😆

I’m very happy with my smart thermostat and doorbell with camera. Thank you very much for your service!!!

Jerson P Romero

Aug 31, 2026

Technician was excellent and very knowledgeable.

I really like the spotlight and clear images of the new equipments.

Shorty

Aug 31, 2026

They gentlemen from your door knocker…

They gentlemen from your door knocker Parker to installer Kevin there very nice and respectful and they made sure we were happy !! Excellent customer service!! Thank you!

Tracy Shelley

Aug 31, 2026

The sales rep was excellent

The sales rep was excellent. He was not very pushy (for door to door salesmen), and was very informative in helping us pick the products we actually needed. My only complaint is that It was a long prosses. They were insistent on doing the install the same day which had us waiting all day and part of the night for the technician to show up. our installation ran passed 11pm at night once he finally showed up.

SHANICE BAILEY

Aug 31, 2026

Very friendly and professional

Very friendly and professional

MARIA HERNANDEZY and FERNANDA

Aug 31, 2026

Outstanding!

Vivint ad there employees are outstanding! The technician that installed my product was extremely kind! He was professional and careful. I would definitely recommend Vivint to friends and family.

Bobby Bryson

Aug 31, 2026

The presentation was great and so was…

The presentation was great and so was the presenters

Alexandria Menzie

Aug 31, 2026

Not happy

The sales rep Josh made my experience awesome but after Josh i was unsatisfied and unhappy with giving techs. So i cancelled

Jasmin Gibson

Aug 31, 2026

Very good service and friendly people

Very good service and friendly people

Customer

Aug 31, 2026

Nick and Chris were great

Nick and Chris were great, I just wish they were not there so late on a week day night.

Elvenord Vertus

Aug 31, 2026

I like vivint so far becuase it is easy…

I like vivint so far becuase it is easy to deal with the software. The team was nice and knowlegeable. However, customers need to know that there are 1 front door camera, 3 door sensors, 1 thermostart and a motion sensor. You have to purchase the rest of the equipment.

Bethaney Heier

Aug 31, 2026

They were fast

They were fast

Milagros

Aug 31, 2026

Crew was very nice

Crew was very nice ! But I don’t recommend viviant . I have no access to cameras from phone cameras always rerouting.

RICHARD Howdeshell

Aug 31, 2026

Polite salesman quality installer

Polite salesman quality installer

Cesar Blanco

Aug 31, 2026

All's well that ends well

All's well that ends well. So far so good. Installer did a good job.

Timbo

Aug 31, 2026

Great company!

It was a very seamless and professional experience from the first call to inquire about the system all the way through the installation. This is very rare today. I explained what I needed and they delivered. They did not try to oversell me anything that I did not need.

Cashun Sykes

Aug 31, 2026

I’m in love with my service

I’m in love with my service

James Outlaw

Aug 31, 2026

Your s great sales representativealesman were very understanding…

Your salesman were very understanding and knowledge for other questions that I needed to ask.

Tanya Barker

Aug 31, 2026

amazing fast service

amazing fast service

Joana Castillo

Aug 31, 2026

The technician arrived promptly and…

The technician arrived promptly and completed the installation very efficiently. They were extremely professional and took the time to explain the system features thoroughly, ensuring I knew exactly how everything worked before they left. Excellent service!

Kathy Armstrong

Aug 31, 2026

Well mannered and explained everything…

Well mannered and explained everything so I can understand. Technician was very efficient and courteous. Set everything up exactly as we need it. Works great.

Angela Gordon-Simpson

Aug 31, 2026

Installment was great

Installment was great. I had technical issues w/the app. It was not responding.

Daryelle Anthony

Aug 31, 2026

Great

Very nice and do a wonderful job with installing all equipment...And clean up after done.

James Washington

Aug 30, 2026

Great Service and Experience

Your professional technician that took the time and patience to install our new system. We are definitely satisfied with our new security system.

David

Aug 30, 2026

From the sales presentation to the…

From the sales presentation to the technicians install it was a very comfortable experience, with the end result of knowing and feeling secure. Money well spent

MARIA LOPEZ

Aug 30, 2026

The customer care rep that assisted in…

The customer care rep that assisted in getting our second thermostat installed as originally instructed we would get if we accepted the offer was very helpful. She showed patience and care when speaking to us. Thank you. Also, the installer that came to do the 2nd thermostat was polite and very knowledgeable. Gave excellent service.

Dorleen

Aug 30, 2026

The Technician made the Vivint…

The Technician made the Vivint experience great.

Todd Hebert

Aug 30, 2026

I had a great salesman

I had a great salesman, he explained everything well,

JEFFREY VANCE

Aug 30, 2026

Great service.....!

Great service.....!

Maggie Mae

Aug 30, 2026

Price and delivery

Price and delivery

Heather Roberts

Aug 30, 2026

Great job

Service guy was very nice, did a great job and was very helpful in picking out the right equipment.

Jim Fishler

Aug 30, 2026

Security

Quick install

John Lucas

Aug 30, 2026

The seller and the installer were both…

The seller and the installer were both very nice guys

Mrs. Hubbell

Aug 30, 2026

Pleased

My experience has been very positive, so far. The staff service tech did a good job putting in the equipment and explaining how to use it. I knew what I wanted installed before he came. I got Vivint because a friend of mine has had it for several years and really likes it.

Ronnie E Knight

Aug 30, 2026

Good Customer Service

Good Customer Service! Thanks to Colin for taking care of us!

JEFFREY HUFF

Aug 30, 2026

Overall it was a pretty good…

Overall it was a pretty good experience. The installer came late in the evening and stayed much later than I preferred. He also didn’t have four of the items to be installed and said he would restock and come back in a couple days. He did come back but still didn’t have a couple items. They never did leave me a yard sign so at this point I’ll just cut my loses on that one. The equipment is working great and I like the system. Install just wanted smooth.

Stephanie Poehling

Aug 30, 2026

Found the process to be easy and…

Found the process to be easy and thorough. I really love the ease of use with the app

Terry Simon

Aug 30, 2026

The technician Kenneth was awesome

The technician Kenneth was awesome. He explained everything to me and showed me how it worked.

Joseph b

Aug 30, 2026

I love it

I love it, definitely recommend

Yvonne Ballard

Aug 30, 2026

My experience with the Techs were very…

My experience with the Techs were very good as far as them answering any questions I had for them and they were very polite.

CaTrena Melvin

Aug 29, 2026

Understanding of service and the…

Understanding of service and the installers patience.

Kathy

Aug 29, 2026

Patrick was fantastic

Patrick was fantastic, helpful and attentive. He connected me with all the right people and made the experience wonderful.

Linda Collier

Aug 29, 2026

Sterling was great and was very helpful

Sterling was great and was very gelpful

Desazari Piper

Aug 29, 2026

Service was fine

Service was fine. Installed quickly and informative tech. The product is defective not even a month after having it installed.

GLORIA NOVAK

Aug 29, 2026

I just had the product installed and…

I just had the product installed and having a problem with canceling the other product. I am not ready to give your product a review.

Susanna Bria

Aug 29, 2026

Very clear

Very clear, explained everything in detail, tech who did the set up was outstanding

Chris Thompson

Aug 29, 2026

knowledge

Very friendly and knowledgeable staff. Very prompt as well.

Vickie

Aug 29, 2026

Santiago who sold me the system was…

Santiago who sold me the system was great. The guys who installed it were great also. It definitely gives me a sense of security having it.

Rated 4 out of 5 based on
66,473 reviews on

Frequently asked questions

Do I need professional installation for Vivint?

Vivint’s licensed Smart Home Pros will provide professional installation, making smart home security easy.

Click here for more information.

What does professional installation include?

Professional installation from Vivint includes guidance from one of our certified Smart Home Pros as to where cameras should be placed for optimal security. Our professionals will also walk you through your new Vivint system and answer questions.  

Learn more about smart home security installation from Vivint.

Who is the best home security monitoring company?

Vivint is one of the best home security monitoring companies. Our in-house 24/7 monitoring team has some of the fastest response times in the industry.

Learn more about the benefits of Vivint home security monitoring.

Can I use my home security system without monitoring?

Your Vivint service includes 24/7 monitoring and support. Full functionality of your Vivint home security system is not possible without the monthly service fee, which includes monitoring service.

Learn more about how Vivint home security monitoring works.

How can a system protect my business and employees?

Many small businesses choose a Vivint system to protect their valuable assets and property. Indoor and outdoor security cameras help you keep an eye on everything, and alarms notify you if there’s an emergency.

Learn more about the importance of a commercial security system.

What businesses can Vivint protect?

Vivint protects many types of businesses. It’s best to be aware of state regulations before installing a system.

Learn more about safety tips for a secure and productive workplace.

Home security service articles

*Offer Terms & Conditions

All offers are subject to availability and may not be available in all states, provinces, or zip codes. Taxes and additional fees may apply.

HomeProtect Offer Terms

Vivint’s standard HomeProtect package includes 1 Vivint Security Hub, 3 Vivint Door & Window Sensors, 1 Vivint Motion Sensor, 1 Vivint Keypad, and 1 Vivint yard sign. The HomeProtect equipment package is regularly priced at $349.99, with professional installation priced at $199 and Vivint system monitoring at $29.99/mo., unless otherwise advertised. Offer for new Vivint customers only.

HomeProtect Pro Offer Terms

The HomeProtect Pro Offer is available to new and existing Vivint customers and requires a minimum $749.99 expenditure on equipment (after discounts), professional installation and execution of a Vivint services agreement. Monthly service fees vary based on the products and services you select. HomeProtect system purchases and reactivations of previously-installed systems are not eligible for this offer.

Financing Options

Financing for equipment purchases is subject to credit approval by one of Vivint’s third-party financing partners. Qualified customers may finance at 0% APR for up to 60 months, with terms varying by offer. Financing requires a separate agreement with the financing partner. Month-to-month service agreements are available when equipment is purchased upfront.

Vivint Systems & Services

System can support multiple cameras, subject to sufficient WiFi speeds. Without a Vivint services plan, product and system functionality is limited (including loss of remote connectivity). Contact a Vivint representative for complete equipment, services, and pricing details. Products and services in Louisiana provided by Vivint Louisiana Commercial Certificate #58280. See Vivint license numbers here. Click here for full terms of service.