Highlights
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Your smart home command center
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Sleek, customizable interface
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Live video notifications
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Quick emergency assistance
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Always connected
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Place it on your wall or tabletop
Make it yours. Customize your Vivint system today.
Got questions? Reach out, or skip the form and call 844.481.8630
Part of one
seamlessly
connected system
One system. One home. One app. Having a connected system means you can
smart home conveniently and protect everything.
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Control
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Video & talk
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Connection
- FAQs
- Compare
- Tech specs
Frequently asked smart hub questions
What is a smart home hub?
A smart home hub is the command center for your security system and automation devices. The Vivint Smart Hub lets you view cameras, talk to visitors, and connect instantly with Vivint’s 24/7 monitoring team.
How does a smart hub work?
The Vivint Smart Hub keeps you connected with LTE and encrypted Wi-Fi. Even in a power outage, its 24-hour battery backup has you covered.
Should I upgrade from my current panel to the new Smart Hub Pro?
Yes. If you have a GoControl or SkyControl panel, upgrading to Smart Hub Pro lets you access the latest Vivint smart home technologies, including the Outdoor Camera Pro, Doorbell Camera Pro, and Indoor Camera Pro. If you already have a Smart Hub, the upgrade provides improved connectivity and flexibility to add new products in the future.
Do I need a smoke/CO detector if the Smart Hub Pro has built-in smoke and CO monitoring?
Yes. The Smart Hub Pro monitors for your existing smoke and CO alarms—it does not replace them.
Can I have multiple Smart Hub Pros in my home?
No. Each home can have only one Smart Hub (Smart Hub or Smart Hub Pro) per system.
Why do I need a smart hub?
The Vivint Smart Hub is necessary to control your entire Vivint system—it’s the brains of your smart home. At Vivint, we provide you with a smart home and not just several smart home products that operate independently on different apps. The Vivint Smart Hub brings together all of your devices to function as part of one ecosystem.
What can I monitor with a smart hub?
The Smart Hub lets you monitor and control every part of your Vivint system from one screen. Check the status of all your cameras and motion sensors, view live and recorded video, and manage smart locks, lights, and thermostats. Because all devices are connected through the Hub, you can create custom routines so you don’t have to manually check everything before you go to bed or head out. The Smart Hub will also keep you informed of activity in your home with the siren, chimes, and voice alerts.
Why should I choose Vivint's Smart Hub over another brand?
The Vivint Smart Hub is an intuitive, all-in-one product that combines smart home control with professional-grade security. It’s the only smart hub that has Emergency Two-Way talk, so you can speak with our 24/7 monitoring team and emergency responders directly. It seamlessly connects with your cameras, locks, lights, and thermostats, giving you full control from one place. Plus, it features cellular and battery backup to keep your system running during outages. With automatic updates and an easy-to-use interface, it’s built to grow with your smart home and keep you protected without the hassle.
Home security companies
| Feature | Vivint | Competitors |
|---|---|---|
| Smart home + security on one screen | Yes | No |
| Live camera video on the main hub/display | Yes | No |
| Two-way talk through cameras | Yes | No |
| Direct two-way talk with monitoring | Yes | No |
| Always-on touchscreen | Yes | No |
| Customizable dashboard | Yes | No |
| Built-in cellular backup | Yes | Yes |
| Built-in battery backup | Yes | Yes |
| Modern, easy-to-use design | Yes | No |
(As of September 2026)
MODEL NUMBER
VS-SHP200-001
COLOR
White
WEIGHT
2.7 lbs
DIMENSIONS
9.0 × 6.25 × 0.9 in / 228.6 × 158.75 × 22.86 mm
POWER USAGE
12 VDC / 2.0A; backup battery powers for 24 hours
TOUCH SCREEN
7" LCD with 1024 x 600 resolution and multi-touch
AUDIO
Built-in speaker and microphone, 2-way device
SIREN LEVEL
100 dB
COMMUNICATION RADIOS
Dual Band WiFi
MOUNTING METHOD
Wall or tabletop, professionally installed
smart hub pro
Feature highlights
Always-ready command center
Control, monitor, and get help—all from one hub.
Complete connection
Stay online through outages with cellular and battery backup.
Intuitive touchscreen control
Clean, customizable, and easy to use.
Place it where you live
Mount your hub on a wall or set it on a table—wherever life happens.
Real-time video notifications
Live views, when and where you need them.
Easy for everyone
Simple for kids, guests, and babysitters.
Fast emergency support
Instant access to our award-winning 24/7 monitoring team.
Live video & two-way talk
View live feeds and talk directly through the hub.
Make it yours. Customize your Vivint system today.
Got questions? Reach out, or skip the form and call 844.481.8630
Customer reviews
Beth S Deal
Oct 9, 2026
The technician was very good and easy…
The technician was very good and easy to work with.
Tonya Furr
Oct 9, 2026
The technician answered every question…
The technician answered every question I had and was very informative. His work was swift and professional. I am very pleased and could not have asked for a better technician. I will be recommending this service to everyone I know!!
James T Rosenboro
Oct 9, 2026
Great service better service than adt
Great service better service than adt, cl ear camera video
Thomas Hower
Oct 9, 2026
The installer was very knowledgeable…
The installer was very knowledgeable and easy to work with. He took the time to explain components and features.
MIGUEL GUERRERO
Oct 9, 2026
The guy is so professional explaining…
The guy is so professional explaining how work units I have a good experience
FRANCISCO MENDOZA
Oct 9, 2026
Technician seemed experienced and went…
Technician seemed experienced and went over the app process thoroughly with my not so tech-savvy husband. Very patient.
Rebecca Schone
Oct 9, 2026
I t was very easy to have installation
I t was very easy to have installation
Henry
Oct 9, 2026
My wife and i recently purchased Vivint…
My wife and i recently purchased Vivint cameras for our home. When I would be doing yard work in my yard i would come across dog poop. I wasn't sure who dog it was .So i decided to set up the camera where it would capture this event. Today i was looking at the events on my cell and actually captured the person walking his dog and the person walking in my yard and letting his pet use my lawn for a bathroom as well as walking on my lawn like he lived there. Iam looking foward to speaking with him this evening when I get home and showing him the footage to see what he has to say. So hopefully this will not happen again.
Asia Blassingame
Oct 9, 2026
I’m excited about the new system
I’m excited about the new system. If someone loses a key we are not locked out anymore. I can see whose a the door also.
Tanya
Oct 8, 2026
Dennis installed our security camera…
Dennis installed our security camera and sensors. He explained the process and did a great job installing the equipment. He let us know that we could contact him with any questions or concerns.
Chartrice Carter
Oct 8, 2026
Aaron's patience and guidance was very…
Aaron's patience and guidance was very instrumental in this set up!!!
Manuel O Parreno
Oct 8, 2026
We regained our peace of mind once the…
We regained our peace of mind once the security system was installed and after going through the testings of the cameras and alarms with Francisco, our installer. However, after 3 days the backyard camera went off-line. I reboot the system, waited and didn’t correct the problem.I Had to call Vivint support for and instructed me to unplug and replug the power that goes to the backyard camera, a manual effort that needs someone presence to correct the problem. It worked, back to normalcy with security system. The question is why did it happen so early from the installation date? What if we are out of town and no one can physically unplug and plug the power? No security coverage then. On Oct. 6 the driveway camera went off-line and have to do the unplug and plug routine to reset the driveway camera.
Mary S
Oct 8, 2026
Excellent
Marvin I think that was his name was friendly and fast. So far so good. Very happy
Abimbola Nsumei
Oct 8, 2026
The customer rep was patient and very…
The customer rep was patient and very helpful
Norma Elena Perez Juarez
Oct 8, 2026
A total pro!
Tech was very nice and professional. Explain in detail the package I was getting and answered all my questions. Two thumps up!
Elvira Lucas
Oct 8, 2026
Kyle has given us an exceptional…
Kyle has given us an exceptional service. Gave us a thorough explanation of how the system works. Thanks Kyle
Heather Marlin
Oct 8, 2026
Everything works good
Everything works good i love the service I like knowing me and my mom is safe in our house now and don't have to worry about anything else and the camera let's me know when people come over in the night and day time that awesome to thank you 😊
Glenda Bridges
Oct 8, 2026
I was completely satisfied with the…
I was completely satisfied with the service. Eric was knowledgeable of the technology. He taught me how to use the equipment since I am generally not skilled in technology and he was very patient with me.
Monya
Oct 8, 2026
It began a little rocky but my…
It began a little rocky but my installer got me together.
Erik Nugent
Oct 8, 2026
Very happy customer!
Your technician showed up on time, was professional and quick at the job. I have been using Vivint for years for my personal home and now I am moving my business into a commercial space. I have been very happy with Vivint, I wish all of my companies that I dealt with were as easy to use as you are.
DANA GOMEZ
Oct 8, 2026
Service man did very good friendly and…
Service man did very good friendly and very respectful
Mark Porto
Oct 8, 2026
The smoothest installation experience ever!
The entire installation process went so smoothly; Greg (installer) explained everything to me and answered all questions thoroughly. The installation of all hardware was very, very neatly done -- the best job by any technician that I can ever recall, in fact. He was very pleasant and patient -- an excellent representative of your company!
Carolyn
Oct 7, 2026
Technician was knowledgeable and…
Technician was knowledgeable and installed everything with professionalism and courtesy. I am very pleased with everything. I am excited to have the system because I am elderly ands live by myself.
LAMott
Oct 7, 2026
your people were friendly and seemed…
your people were friendly and seemed knowledgeable
Anthony Themistocleous
Oct 7, 2026
Everything is working as I had expected…
Everything is working as I had expected so far
Paul Dunnom
Oct 7, 2026
I still feel like my house isn’t secure…
I still feel like my house isn’t secure enough.
Gary Short
Oct 7, 2026
Anthony Jack was a skilled installer
Anthony Jack was a skilled, knowledgeable, efficient installer. He answered every question & cleaned up the messes the guy who came out on 10/1 & 10/2 made
Shelly Whitney
Oct 7, 2026
The tech person that came out was very…
The tech person that came out was very polite
Cynthia Barnes
Oct 7, 2026
The experience was great from start to finish
My service tech was very professional and knowledgeable..
AnonBallPlayer
Oct 7, 2026
Amazing experience!!
Amazing experience from the beginning. The equipment is very quality and the technician was an expert and professional!
Roy Hubbard
Oct 7, 2026
Very professional installion,installer…
Very professional installion,installer did 5 star installation.Totally happy ☺️ with Vivint!!
Nissan car dealer
Oct 7, 2026
THE SERVIVES OF THE WORKER THAT SIGNED…
THE SERVIVES OF THE WORKER THAT SIGNED ME UP WAS SO GREAT TO MAKE ME JION AND SO WAS THE YOUNG MAN THAT OUT TO PUT MY SERVICES TOGETHER WAS ALSO A GREAT PERSON AND AM HAPPY. AM HAPPY
Matthew Rosselli
Oct 7, 2026
The tech that installed it was great
The tech that installed it was great
John Lower
Oct 7, 2026
Highly recommend
Great technician! Very knowledgeable. Arrived right on time. Cleaned up every spec of dust generated at every installation site. Very informative every step of the process.
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